Privacy Policy

Privacy Policy

Last modified on 6th December 2023

At Sticky Claws, safeguarding your data privacy is of utmost importance to us. We are committed to being transparent and clear about how we process and protect your personal information. Here, we outline our policies to explain in detail how your data is handled, secured, and your associated rights. This policy covers the processing of personal data for both visitors and customers.

Custodian of Your Personal Information

Sticky Claws, situated at Levantkade 167, (1019MD) Amsterdam, is responsible for the personal data you provide. Our Chamber of Commerce number is 86571915, and our VAT registration number is NL864010060B01. You can reach us at hello@sticky-claws.com. We are accountable for the processing, duration, and reasons for your data. Rest assured, we never process your data without a valid reason, and your personal information is never sold to third parties.

Transfer to Third Parties

Only individuals authorized by Sticky Claws to secure, process, and conduct IT maintenance have access to your personal data. When necessary, Sticky Claws may engage a processor for data processing, ensuring strict agreements are in place regarding technical and organizational security measures. We only disclose your personal data to third parties when necessary for service performance, statutory regulations, or in emergency situations, always in your best interest.

Understanding Personal Data and Its Purpose

Personal data encompasses any information linked to an individual, be it direct or indirect. It can include various details such as an email address, telephone number, or cookie IDs. At Sticky Claws, we process personal details related to:

• Visit and use of our website
• Account creation and management
• Order processing
• Handling queries and complaints
• Optimizing marketing communications
• Ensuring optimal functionality of our web store
• Enhancing website performance

Processing of Personal Data by Third Parties

To ensure a remarkable experience at Sticky Claws, we collaborate with partners for specific services like logistics, marketing, analyses, IT support, and customer service. These partners process data on behalf of Sticky Claws and adhere to processing agreements, ensuring confidentiality, security, and respect for your rights.

For example, services we engage partners for include:

• Logistics and operations: e.g., parcel delivery services.
• Marketing: using software like Google AdWords for relevant advertisements.
• Analyses: using software such as Google Analytics to analyze website usage.
• IT: utilizing systems like Magento for shop maintenance.
• Customer contact: handling queries and complaints.

Rights of Customers

As a customer, you hold certain rights:

• Right of access
• Right to portability
• Right to correction
• Right to deletion
• Right to objection
• Right to restriction
• Right of complaint
• Right to withdraw consent

To exercise your rights or for any inquiries, our Data Protection Officer is available via email at hello@sticky-claws.com.

For more details on storage periods, data security, updates to our privacy policy, and other related aspects, please refer to the complete policy available on our website.

© Sticky Claws, December 6th, 2023